Privacy Policy
Last updated: October 1, 2026
This policy explains how 1 Plus Medical handles information collected through this website (1plusmedical.com). Information processed inside the 1 Plus Medical application on behalf of our customers is governed by the customer agreement and, where applicable, a business associate agreement.
Information we collect on this website
When you request a demo we collect the business contact details you enter: name, work email, organization, optional role, phone, agency size, interests and message. We also process standard technical data (such as IP address and browser type) to secure the site and prevent abuse. This website does not use advertising or tracking cookies.
Health information
This website is not intended to receive health information. Please do not include client or patient details in any form. If you send them anyway, we will delete them when we notice.
How we use information
We use your contact details only to respond to your request, schedule demonstrations and follow up about our services. We do not sell personal information.
Sharing
We share information only with service providers who host and secure our systems under contract, or when required by law.
Retention and security
Demo requests are kept for as long as needed to respond and for reasonable business records, then deleted. Requests are stored in encrypted infrastructure with access limited to authorized staff.
Your choices
You can ask us to access, correct or delete your contact details, or to stop contacting you, by replying to any message from us or writing to us through the contact form.
Changes
We will post any changes to this policy on this page and update the date above.